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DigiTax onboarding to generate eTIMS invoices
DigiTax onboarding to generate eTIMS invoices

These are the steps to onboarding steps of eTIMS and DigiTax so that you can generate eTIMS invoices

Updated over 6 months ago

Welcome

​As the leading KRA & ODPC-approved ETIMs integrator, we at Namiri Technologies Ltd, through our DigiTax Platform, have developed a suite of solutions:

  • DigiTax App (Mobile PWA)

  • DigiTax Dashboard (Web Browser-based Desktop application for e-invoicing) and

  • DigiTax API (for system-to-system integration to enable automation and remove the hustle of platform hopping).

Onboarding steps

Below are the steps to go LIVE and generate eTIMS invoices:

  1. You need to sign up on DigiTax, create an organization and a business

  2. Fill in the form we send to your inbox

  3. Send us the form so that we confirm it's filled in correctly

  4. Sign up on eTIMs and Upload your filled form to eTIMS

  5. Get a confirmation from KRA

  6. Finalize commercials (if any) with us

  7. Then go LIVE

The steps will be elaborated below overtime.

Before that, by the way, we have daily demo and onboarding sessions. Feel free to join other DigiTax potential users as we take you through DigiTax and eTIMS invoicing process and setup.

Book time in our calendar:

In case of any questions now or later, please reach out to us via this email: [email protected].

1. Sign up on DigiTax, create an organization and a business

Review the video below.

2. Fill in the form we send to your inbox

As soon as you create a business, a system-generated email is sent your way.

If you do not receive an email within 5 minutes, kindly reach out to [email protected].

Even if you already have access to our pre-filled form, the email is very important as it reveals to you your serial number, a required field when submitting an eTIMS service request. More on that later.

The form you receive will have some fields filled out with Namiri Technology Ltd (the proprietor of DigiTax) details. Fill in the rest.

The PDF form shared to your email is fillable therefore you can a PDF editor software to fill in your details and sign. If you don't or prefer an alternative route please us this online option.

Fill in the KRA form online using Docfly.com
(Click > to expand and view steps and video)

  1. Upload the PDF

  2. Fill in the fields

  3. Sign

  4. Save

  5. Download the filled-in form

The steps above are shown in the video below.

Form sections

  • Sections 1 and 2 require your Business and/or Personal details as are captured on iTAX/ KRA.

  • Fill in the serial number in Section 3.
    Please note that this serial number is obtained from the email we sent. It is not your physical device serial number!

  • Skip Section 4 (it's already pre-filled)

  • Section 5, fill in:

    • the date in the format DD/ MM/ YY

    • your name

    • your signature and/or company stamp

Review the video below for further details

3. Send us the form so that we confirm it's filled in correctly

Send the filled in form to [email protected]

4. Sign up on eTIMs and Upload your filled form to eTIMS

Sometimes we have tax payers signing up on DigiTax to be eTIMS compliant yet were already signed up on alternative eTIMS platforms. If this is the case, the DigiTax support team takes you through the Change of solution process (A KRA process) (Link to the process will be shared later)

Timeline for Change of solution process varies between a few days to a few weeks. Unfortunately this is beyond our hands as DigiTax, however, we are usually in constant communication with KRA to help guide you and possibly fast-track this.

5. Get a confirmation from KRA

You'll receive an SMS from KRA with details about your eTIMS service request.

Timeline: A few hours to 5 working days

6. Finalize commercials (if any) with us

DigiTax is a paid service. The commercial team engages with the tax payer steps before getting to this point if we serviced the onboarding process.

However, if you self-onboard, the commercial conversation will happen in this step.

Once paid up or otherwise (for some taxpayers, they have DigiTax sponsors who have partnership engagements with Namiri Technology Ltd.) you are ready to go Live.

7. Go LIVE

The DigiTax team activates your business and you're LIVE.

A Live business consumes and interacts with KRA production environment.

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